TOTAL SOLUTION SERVICE
Agro Customer Strategy : ACS
For more than five decades, the agricultural-industrial business group known as Betagro has consistently advanced its operations, placing a strong emphasis on aligning with global quality standards. This strategic focus has positioned them as a frontrunner in the production and provision of comprehensive animal-related products and services, both domestically and internationally.
By leveraging their expertise, business acumen, and modern management tools, Betagro effectively incorporates these assets into their work, transforming knowledge into a valuable resource. This not only benefits their own business but also allows them to share and exchange their acquired insights and practices, providing continuous guidance to customers, partners, and society at large. They proudly fulfill their role as a caring and enriching companion.
In accordance with Betagro business trajectory as previously mentioned, this serves as the impetus for establishing a dedicated entity responsible for successfully carrying out this mission. Among these entities is
Agro Customer Strategy (ACS)
which is responsible for managing organizational customers, aims to achieve the following:
- Providing customer service with understanding and easy accessibility.
- Delivering services that meet customer needs.
- Establishing sustainable partnerships with customers.
The service menu of ACS consists of eight categories of knowledge, which include
Technical Service Team (TST) Service Solution
For more than five decades of conducting business, the agricultural-industrial business group known as Betagro has consistently developed its operations with a focus on aligning practices with international quality standards. This has allowed them to emerge as a leader in the production and service of animal products, catering to the comprehensive needs of the livestock industry both domestically and internationally. Leveraging their expertise, business experience, and adoption of modern management tools, they have incorporated valuable knowledge into their operations, enabling them to provide continuous consultation and support to customers, partners, and relevant stakeholders, embodying the role of caring and dedicated companions.
In accordance with Betagro business direction, the establishment of the Technical Service Team (TST) was conceived to ensure the successful and sustainable fulfillment of their objectives. This specialized department offers academic services in animal husbandry (poultry, ruminants, and swine) as well as aquaculture, staffed by a competent and experienced team consisting of veterinarians, animal healthcare professionals, and aquaculture experts. Collectively, they serve as an agro total solution provider, delivering integrated customer services. These services encompass:
1. Consultation on animal health and safety for livestock consumption
including monitoring animal health, managing veterinary drugs, vaccines, and medical supplies, controlling animal diseases, and safeguarding the quality of animal products against contamination, hazardous substances, and adulteration.
2. Consultation on livestock management to enhance production efficiency and reduce costs on farms
involving data analysis, production planning, comprehensive livestock management, evaporative cooling system management, standard farm management and quality control, ensuring product quality from animals, and managing animal feed and water. They also provide academic training and seminars.
3. Consultation on biosecurity measures for disease prevention and control
encompassing farm layout and biosecurity system management, public health management, sanitation and disease control, animal vector control, and internal biosecurity system management within farms.